Sleep Tracking Performance with the Herz P1 Smart Ring
1. Wear and Fit Adjustments
- Proper Fit: Ensure the ring fits snugly but not too tight, as poor contact with the skin can affect sensor readings.
- Correct Finger Placement: Use the index, middle or ring finger for optimal sensor placement.
- Sensor Orientation: Align the sensor on the underside of the finger (palm side) for better readings.
2. Ring Battery
Ensure the ring is charged sufficiently to last the entire night. To rule out the battery charge being an issue, fully charge the battery before sleep time.
3. Sleep Environment Optimization
- Consistent Sleep Routine: Maintain a regular sleep schedule to help the device detect patterns accurately.
- Minimal Movement Before Bed: Reduce excessive hand movements before sleep, as this can influence tracking data.
- Comfortable Sleep Position: If sleeping with hands under the body or in a tight fist, readings may be less accurate.
4. Device Calibration and Settings
Firmware and App Updates: Ensure the ring and companion app are up to date.
5. Skin and Environmental Factors
- Dry and Clean Skin: Ensure fingers are dry and free of lotions or sweat before sleeping.
- Avoid Extreme Temperatures: Cold fingers may reduce circulation, impacting heart rate and oxygen sensor accuracy.
6. Data Interpretation & Syncing
Sync Data Regularly: Ensure the ring is syncing properly with the app after waking up.
Troubleshooting Steps
-
Restart: If syncing issues persist, try restarting your phone.
-
Reinstall: If restarting doesn't resolve the issue, try reinstalling the app.
If you continue to experience problems, please contact our customer support team for further assistance.
Still need help? Create a support request with our customer service team and we'd be happy to help.